We may update our terms from time to time and the new provisions will apply from the date they are updated.
When we talk about website, we mean renovatorscookbook.com and renovatorscookbook.com.au, videos and courses, Renovate Save series. The term website includes any of our related blogs or social media platforms or App (if any).
When we talk about ‘we’ ‘our’ or ‘us’, we mean Renovators Cookbook and associated products ABN 94280212781. When we talk about ‘you’ or ‘yours’ we mean you, a user of our website or services.
Feedback, comments or complaints
If you have any questions, please contact us at firstname.lastname@example.org or via the website and we will usually respond to all enquiries within two business days.
No unlawful or prohibited use
You expressly agree:
- Not to use this website in any manner which could damage, disable, overburden, or impair this website or interfere with any other party’s use and enjoyment of this website,
- Not to hack into areas of this website that are not intentionally made available to you,
- Not to use the website as a lead generation tool for the benefit of your own business, or to manufacture “lists” in order to help your own business, without our prior approval,
- Not to engage in any internal or external spamming, or other similar actions,
- Not to engage in any unlawful, fraudulent or immoral acts, or acts in relation to this website,
- Not to decompile, reverse engineer, or try to copy or imitate this website, including content and video, the services offered on it or any underlying content.
This website may contain links to other websites (linked sites). The linked sites are not under our control and we are not responsible for the contents of a linked site. We are not responsible for any form of transmission received from any linked site. Links are provided to you only as a convenience, and the inclusion of any link does not imply our endorsement of the website, or any association with its operators.
Promoted Services – disclaimer
If we promote third party products or services via our website it may be because we just like their product or it may be because they have provided sponsorship, donations or supported us in some way. If it the second option, we will always try to make this clear.
Sometimes, products that we promote run affiliate programs. If they do, and we subscribe to their program, we will use the affiliate links they provide and earn an affiliate commission (this makes good business sense). Just because we receive a commission though, doesn’t change the reason we are promoting the product.
Importantly, we are not responsible for your use of products we promote. You must exercise your own judgment based upon your own personal circumstances before purchasing third party products or services.
Creating your account
You must create an account to purchase a product or become a subscriber to our membership program. You must be over 18 years old to create an account and use our services.
When creating an account, you agree:
- to provide true and correct details when you set up your account;
- to keep your username and password secure and confidential and not to share your access with anyone else;
- to accept electronic communications from us (you may unsubscribe from these at any time however if we cannot email you this may impact our ability to supply the services you have requested);
- to keep your contact details up to date;
- not to defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy) of others, including our presenters, other members and our staff;
- to make any payments due associated with your account when they are due; and
- to contact us if you believe that your account may be subject to an unauthorised transaction, account takeover or other type of fraudulent activity or security breach.
We reserve the right to suspend, terminate or disable your account if we believe that you are in breach of any of these terms and conditions.
You may use your account on more than one device however we use IP address tracking software that tracks the IP address of every device that accesses our paid content and the email address associated with all active accounts. If we suspect you have shared your log-in details and, as a result of our investigation, we reasonably determine you are in breach of these terms, without limiting any other rights we may have, we reserve the right to close your account with no refund of membership payments, and to prohibit you from opening a new account.
Purchasing Products or Subscribing as a member
We use third party payment platforms to manage payments. We do not directly receive or store your credit card or other financial information. Unless otherwise stated, amounts shown on our website are in $AU. Prices for our products sold on other ecommerce sites may have the price shown in a different currency.
You can purchase access to digital products from our website (if available) or via other e-commerce sites where we have our products for sale, for example mastermind.com. Unless otherwise stated in the product or course description, once you purchase a digital product, you will have lifetime access to the product. We, or our e-commerce platform partner, will send you access information by email once you have completed your purchase.
We may sell different types of digital products and they each have different access information:
Courses available for sale via Mastermind.com
An instructional video to create an individual product
Stand-alone digital product
An instructional video to create an individual project
Once you have paid for your item and we have provided access information, you will have life-time access to the product
Digital product that is a series of videos
An instructional series of videos that together provide instructions or information around a common theme eg building a pergola as a 12 part series
Once you have paid for your item and we have provided access information, you will have life-time access to the product. If the product is part of a ‘live program’ designed for participants to follow along with the project part by part, each part of the series may be released in sequence either weekly or monthly. You may have additional access to other features as described in the product description on the website. These additional features will only be available during the initial ‘live’ release of the program however the video content will remain available for life-time access
Membership program – digital access
We may make additional video content or information available in a member only area
You will only have access to this content while you are a paid member of our site. Once you cease paying the monthly membership fee, you will no longer have access to the content. If you terminate your membership part way through a billing cycle, you will still pay for the complete billing cycle period and your access will be terminated at the end of that billing cycle
What does ‘lifetime access’ mean?
If you have purchased a product or program with lifetime access, we aim to offer lifetime access. As at the date of these terms and conditions we believe we can do this. You acknowledge that circumstances may change in the future where our on-line services are discontinued or access to particular content is no longer available. As most participants can fully utilise the resources within 12 months, if we decide to discontinue our services or any specific content, we will provide at least 12 months’ notice that the service or content is coming to an end before disabling access.
Payments and refunds
After any money-back guarantee period has expired (if any), we do not offer refunds for membership subscriptions or on-line programs whether you have chosen to use the services provided or not.
If are cancelling a subscription, please ensure you cancel at least 48 hours prior to the next scheduled payment being drawn otherwise you will be billed for the next period.
You agree to pay any applicable surcharges we incur based on your method of payment, including dishonour fees if applicable (for example if you subscribe to a service with a monthly fee and a dishonour fee is charged to us for an attempted payment).
Interest may be charged on any overdue payment, accruing daily from the date when payment becomes due, until the date of payment, at a rate of 8% per annum (compounding monthly).
To the extent allowed under applicable laws, you agree to pay any costs and disbursements incurred by us in pursuing any outstanding debt (including legal costs on a solicitor and own client basis).
You may also purchase physical products that are listed as available for purchase on our website (if any) using the shopping cart. These will be shipped to you and you will be charged the relevant shipping in addition to the amounts shown on the website.
For physical products, we generally do not offer refunds or returns for change of mind or incorrect sizing, so please choose carefully. We are also not responsible for damage caused to goods in transit. We carefully check items for damage prior to sending and take no responsibility for the item once it has been shipped.
Termination of membership subscription
If you have purchased a product with an on-going monthly fee, you will have access to our membership benefits and new monthly content (where this applies) only for the duration of your subscription. You may end your subscription prior to the automatic renewal at the end of each subscription period by contacting us at email@example.com. Please ensure you allow at least 48 hours prior to the automatic renewal or you may be charged for the next month.
We may end your subscription without refund by giving you at least 2 weeks’ notice that we intend to end your subscription. You will continue to have access to our services until the end of your current, paid subscription period.
Copyright, Trademarks and other Intellectual Property
Renovators Cookbook ABN 94280212781 owns the intellectual property rights in the contents of this website, or has permission to use or display the material on this website. You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, or in any way exploit or allow others to exploit any of our website content in whole or in part except as expressly authorised by us. Please contact firstname.lastname@example.org if you require permission to reproduce any of the contents of this website.
Images and item descriptions posted on this website by third parties are the responsibility of those third parties and may be subject to copyright. You must seek permission from the third party before using any of their content.
The names of actual companies and products mentioned, displayed or unintentionally identified on this website or our content may be the trademarks of their respective owners. Unless we have specifically stated otherwise, no association with any the company, organization, product, person, or event is intended or should be inferred. For example, if we show you a product within a hardware store in a video, this should not be inferred to mean we represent that hardware store or that the hardware store in any manner endorses what we do. Sometimes, it is just easier to actually show you the product at the store to make it easier for you to source your tools and materials. We do try to keep branding out of our videos however sometimes we slip up and some hardware stores are very recognisable even if their branding is not shown.
Permission: Where we have made material available for download, you may access, download, or print material from the website for your personal use only. Sharing without prior permission is expressly prohibited. You are not permitted to use our copyright material for commercial profit of any sort. This means you cannot resell our services or copyright material without our express written permission. You agree not to change or delete any copyright or proprietary notice from materials downloaded from this website or any site accessible through this website.
Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to use our website content or our intellectual property.
You warrant that you hold the necessary rights and interests to use any material you add to our website or social media pages (your content) and that no part of your content infringes any third party intellectual property rights, including copyright and trademark rights.
By submitting your content to our website, you irrevocably grant to us a perpetual, world-wide, non-exclusive, royalty-free, sub-licensable and transferable license and right to use your content for the purpose of providing services to you or for our business purposes, both now or in the future. You indemnify us against any claims made for breach of intellectual property rights in respect of your content.
If you believe that there is material on our website that infringes third party intellectual property rights, please contact us at email@example.com with sufficient information to enable us to determine who is the owner of the intellectual property and to form the reasonable belief that there has or has not been an infringement. If we reasonably believe there has been an infringement, then we will remove it from our website.
Be aware that you may be subject to liability if you knowingly make any misrepresentations when providing information to us.
We make efforts to maintain the security of our website. However, we do not guarantee the security of the website, our records, or your content. We disclaim all liability for any computer virus or technological problems that we do not intentionally cause or that is beyond our control. You are encouraged to install and maintain up-to-date security software on your computer.
Continuous accessibility to the website is dependent upon third party services. The website may be inaccessible from time to time.
Limitation of liability
We will not be liable to you or any other person or entity for any damages whatsoever arising as a result of your use of this website, courses or videos in any way, subject to the requirements of Australian Consumer Law. Specifically, we will not be liable to you or any other person for the use made of information we provide on our website, courses or videos. You are responsible for your own actions and outcomes if you choose to use information provided by us.
Where warranties are implied by law, you acknowledge and agree that the total aggregate liability to us is limited at our discretion to the provision of those services again, or to a refund equal to the total amount paid by you for the particular services that are the subject of the cause of action, even if those services were provided to you without cost.
We provide no warranty that any projects, instructions or courses available via our website will be suitable for your level of skill or will assist you to reach your desired outcome. We are not responsible for any indirect or consequential losses you may incur using information provided by us.
This limitation of liability applies to the fullest extent permitted by law, and shall survive any termination or expiration of this agreement or your use of this website, courses, videos or services.
You agree to indemnify and defend us from any claims, damages, liabilities, costs, or expenses (including without limitation court costs, collection costs, and reasonable legal fees) related to:
- any content you post via this website
- your unauthorised use of this website, or products or services included or associated with this website
This agreement is governed by the laws of Queensland, Australia and you consent to the exclusive jurisdiction and venue of courts in that State or the Federal Courts within Australia, in all disputes arising out of or relating to the use of this website and services.
You may provide notice to us through the contact us page or otherwise by email addressed to ‘the Directors’ and sent to firstname.lastname@example.org. We may provide notice to you via email or other electronic means.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this agreement or use of this website.
Our performance of this agreement is subject to existing laws and legal process. Nothing contained in this agreement can be used to inhibit our right to comply with governmental, court and law enforcement requests or requirements relating to your use of this website or services, or with regard to information provided to or gathered by us with respect to your use.
[Last updated 1 April 2021]